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Q: What’s Included?
A: Your full course is included with no extra fees. Upon completion, you will be able to download and print your certificate immediately. Plus, another certificate will be emailed to you for free. All courses are available 24/7 and are completed 100% online. No hidden fees.
Q: How many times can I log in and out?
A: As many times as you want.
Q: Is the entire course done online?
A:Yes, the entire course is done 100% online.
Q: How long do I have to complete my courses?
A: 90 days. If you need more time, just let us know, and we will extend the time free of charge.
Q: Do you offer a satisfaction guarantee?
A: Yes. All courses come with a Satisfaction Guarantee. If you are not completely satisfied with our courses, we will be happy to refund the entire costs of your course, less an $18.00 administrative fee. You can cancel the course at any time within 10 days of registration. The course fee will be subject to an $18.00 administrative fee and the balance will be refunded when:
1. online course has not been completed and a certificate of completion has not been issued and
2. online course of instruction is discontinued by the 'student' and
3. refund request is submitted in writing via email, fax or USPS and
4. refund request is made within 10 days of registration.
Q:Are there tests that I need to pass?
A: Yes, all of our programs have tests. Do not accept an online course that doesn’t offer a test. Courts and judges do not like it when participants are not tested.
Q: What if I fail the final exam?
A: If you do not pass the final exam, you will have another attempt at passing without any extra charge. We will give you access to the course again at no extra charge so you can review the material again before retesting.
Q: Can I sign up online?
A: Yes, you can sign up 100% online using our secure registration form and payment. All of our programs are taken 100% online. You do not need to make an appointment, visit an office, or make a phone call to register for an in-person class. Select your class and click on the purchase button to begin.
Q: How long is the course?
A: Courses are 4 hours. You do not, however, need to accrue those hours in one sitting. Once registered, you may start and stop the course at your convenience.
Q: When will I receive my certificate?
A: Upon completion, you will be able to download and print. Plus, another certificate will be emailed to you for your records for free.
Q: How do you know where to send my certificate?
A: During registration, we will ask for your email address.
Q: What forms of payment do you accept?
A: We accept secure online payments using Discover, Visa, and MasterCard. This includes debit cards, credit cards, and pre-paid cards displaying the Visa, Discover, or Master Card logos. We also accept money orders. If you are sending a money order, please give us a call for further instruction.
Q: Can I mail in a money order?
A:Yes, if you want to mail in a money order, contact us and we will give you the necessary information of where to mail it. Once we receive your payment, we will notify you that you may begin your course.
Q: Is the information I submit through this website secure?
A: Yes, ParentSkillsClass.com is committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information.